Privacy Policy

OBSID LIMITED ("OBSID", "we", "our", or "us") provides business telecom services including DID provisioning, SIP routing, voice infrastructure controls, and verification workflows.

This Policy applies to data processed through obsidtel.com, our dashboard, and related support and compliance operations.

We collect information you provide directly, data generated by service usage, and data from telecom and compliance workflows.

• Account and business profile information.
• Verification and KYC submissions.
• Billing records and transaction references.
• Operational routing and service event data.

This may include name, company, business email, phone number, country, role, and account identifiers, plus account settings and support history.

For account verification and regulated-country number activation, we may process submitted identity and business documents, registration evidence, proof of address, ownership details, and review outcomes.

Verification data is used to meet telecom and anti-fraud obligations, not for unrelated marketing profiling.

We process billing records, transaction references, balances, invoices, and charge metadata needed to operate your account. Payment instrument details are handled by approved payment service providers according to their own privacy terms.

We process operational data such as number configuration, route destinations, provisioning status, service events, activity logs, abuse indicators, and compliance checkpoints.

Where required for legal or security reasons, we may process telecom traffic metadata and related audit records.

We use data to run OBSID services safely and lawfully, including provisioning, routing, verification, support, and billing.

• Deliver and maintain telecom services.
• Verify account and number eligibility.
• Prevent abuse, fraud, and unauthorized traffic.
• Enforce the Acceptable Use Policy.

Depending on your location and use case, we process data based on contract performance, legitimate interests in service security and fraud prevention, legal obligations, and consent where required.

We may share relevant data with infrastructure vendors, telecom carriers, compliance reviewers, payment processors, fraud-screening providers, and analytics/service providers that support operations.

We may disclose data to legal authorities, regulators, or competent agencies where required by law, legal process, or to protect rights, safety, and platform integrity.

We retain data for as long as needed to provide services, satisfy legal and accounting obligations, resolve disputes, enforce agreements, and maintain security records.

Retention periods vary by data category, jurisdiction, and compliance requirement.

OBSID applies technical and organizational safeguards designed for business telecom operations, including access controls, logging, and risk monitoring.

No online system is risk-free; customers should also use strong credentials and appropriate access governance.

OBSID may process data across multiple jurisdictions where our personnel, vendors, and telecom partners operate. Cross-border transfer controls and safeguards: standard contractual safeguards and equivalent transfer protections where required.

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to processing, or request portability of certain personal data.

Rights request process and response timelines: submit a written request to privacy@obsidtel.com with sufficient account verification details.

Controller / company: OBSID LIMITED (Company No. 17146973, registered in England & Wales).

Registered office: 144 Valence Circus, Dagenham, England, RM8 3LT, United Kingdom.

Privacy contact email: privacy@obsidtel.com.

Related documents: Terms of Service, Acceptable Use Policy, and Compliance & Verification.