Acceptable Use Policy

This Acceptable Use Policy ("AUP") applies to all OBSID services, including DID provisioning, SIP routing, call handling, compliance flows, and account dashboard usage.

You must ensure all users under your account, including downstream clients and operators, comply with this AUP at all times.

You must not use OBSID services for unlawful, deceptive, harmful, abusive, or unauthorized telecom activity.

Prohibited use includes any conduct that violates telecom regulation, anti-fraud law, privacy law, consumer protection rules, or network integrity requirements.

• No unlawful campaign traffic, social engineering, or identity deception.
• No unauthorized caller identity use or caller ID manipulation.
• No attempts to bypass compliance checks or account controls.

You may not originate or route spam communications, unsolicited bulk outreach, or campaigns lacking required recipient consent under applicable law.

You may not use the platform for illegal robocalling, auto-dialing without lawful basis, or high-volume call activity designed to evade consent or disclosure rules.

You may not use OBSID services to deceive recipients, steal credentials, impersonate institutions, or support social engineering activity.

You may not present unauthorized, deceptive, or misattributed caller identity information. Caller identity must be accurate, authorized, and compliant with local telecom rules.

Any use connected to fraud, scams, financial deception, fake support operations, account takeover schemes, or bypass of carrier controls is strictly prohibited.

OBSID services may not be used for threats, harassment, intimidation, extortion, abusive calling patterns, or activity that causes unlawful nuisance or harm.

You may not share, rent, or resell account access in a way that bypasses onboarding, verification, risk controls, or contractual obligations.

If you operate as a reseller, you remain responsible for downstream compliance, lawful use, and enforcement under your account.

You must comply with country-specific number registration, end-user documentation, and usage restrictions in each jurisdiction where numbers are provisioned or used.

Using a number before required registration is complete is prohibited.

OBSID may investigate suspicious usage, request supporting documents, seek call-flow explanations, and require evidence of authorization or consent.

OBSID may immediately limit, suspend, or terminate numbers, routes, or accounts where we reasonably suspect abuse, fraud, legal non-compliance, or security risk.

We may impose temporary controls pending investigation, including traffic limits, verification holds, number deactivation, or account freeze.

OBSID may preserve records, report relevant incidents to carriers, partners, payment processors, or authorities, and cooperate with lawful requests where required.

This AUP works alongside our Terms of Service andCompliance & Verification requirements.